Telkom billing purgatory - Hell on Hold!

In October 2014 I was seduced by an ad offering a bundled ADSL package from Telkom. The initial sign-on process via the call center was lengthy but efficient. Imagine my joy when I received an SMS minutes later informing me of my new service. <br> <br> That was the last good news I received from Telkom.<br> <br> When my expected service failed to appear I duly contacted the call center, and after the obligatory 45min hold, was informed that ports were not available and that I should (yes me) call back in a week or two. Two weeks later and exasperated I book out 45min of holding time and get through to an operator who tells me the same story but then adds a new order to the system to add future confusion. A couple of weeks later a techi arrives and installs a line (no router - no reasons provided) cue another 45 mins of hell on hold and I am informed that no ports are available and no idea of when they will be available. At this point the billing starts for the service I don't have, cue another 45min on hold and multiple escalations and disputes loaded onto a system no one seems to respond to. Service finally arrives in Feb 2015, as do my continued dual billing.....HELP!!! just spent another 45min!