Telkom billing problems

<p>On January 17 I joined a Telkom promotion package. The promotion was uncapped 10 mbps all inclusive 24 month contract. My extender arrived in the middle of February. I phoned to check when my router will arrive and was told to collect from a Telkom shops which was the Cresta branch. I received my first statement on the 4th of April and was shocked to see an amount of R2735.00. They told me it was for February and March. In March my debit order went off so I would expect to have an outstanding balance of R799.00. Outstanding balance was R1936.19 which was R1137.19 more? Subsequently I got disconnected. Running my own business is could not send email, quotations and invoices. I was told to settle the whole amount then they will reconnect me and query why I have to pay that amount. TELKOM held my business and I hostage and had to pay the ransom. Which I did. They don’t take money on site I had to go to Woolworths to settle. Go figure. Did not end there… My debit orders came off every month no problem. On Sunday the 25th June I get disconnected again? Monday my debit order comes off,no problem. So perfect timing. Telkom obviously didn’t not correct my contract. Holding my business and I hostage again. Shocking service and management <br />Hopefully This will be resolved and delt with asap because my business is not operational.<br />My account number: ********** 09664</p> <p> </p>