1 reviews | Active since Jul 2013
Telkom billing nightmare
<p>I am billed for ADSL by Telkom which I have not subscribed for and to top it up i've spent over 2 hours on the phone calling 10210 and 10213. The several people I've eventually get to speak to are helpless. The last person I spoke to gave me a number ********** which is the Edenvale Telkom outlet, what a cop out as this number is always engaged. I now have to go in personally to this office which they claim I went to, to subscibe for ADSL.</p> <p>Furthermore, the website does not allow you log a dispute, it says "processing", what a nuisance.</p>
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Good day
Thank you for making contact with us. Please also send us a private reply or e-mail with your ID number for our team to assist.
E-mail address: ***
Subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
My visit to the Edenvale Telkom outlet turned out to be a waste of time, it is very sad. I have requested in writing that Telkom resolves this within 10 days, before I cancel my landline services completely.
My visit to the Edenvale Telkom outlet turned out to be a waste of time, it is very sad. I have requested in writing that Telkom resolves this within 10 days, before I cancel my landline services completely.