KG
Kovilen G

1 reviews | Active since Aug 2014

18 May 2021, 16:46

Telkom Billing Mess

Telkom Billing is an absolute challenge. They billed me incorrectly, I had to pay my account in order to keep services active. I had to log a dispute every time in order to correct it and get the credits passed. After 3 years, I cancelled the services and they could not even get that right, billing me 2 months after my final termination date and debit order. Over and above that, once they corrected it and passed the credits, there was "Apparently" an amount due which they could not justify, so they marked my account as being in arrears and handed me over. A shocking experience from a service provider that is so difficult to work with.

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