Telkom billing me randomly

Hi<br> <br> Telkom has continuously billed me incorrectly for my account, two main issues:<br> <br> Home advanced + uncapped add on should be +/- R760 and I have yet to receive a bill for said amount. My bills range from R900 to R1400 as well as issues for me not paying those amounts as my debit order is luckily maxed to R800. <br> <br> Secondly an agent (see my account history) from Telkom sales came by and asked if I would like to upgrade my line to 10mb with a 50 gig cap I said fine because her sums added up to total package being R750 a month. Not really though an extra R400 here and a R500 here. Well this is called ***** in most countries<br> <br> I have never had any issues technically but this has now gotten out of hand since my last bill was R1600 plus re-connection fees for me not paying the full amount. <br> <br> Whist resolving the matter I have encountered friendly and abusive staff, but no one can resolve it that is how messed up my account is, as it stands I am paying for 15 separate items on my bill, HOW IS THIS EVEN POSSIBLE. <br> <br> my account has a life of its own now and I just feed it its R800 to keep it going