CL
Collen L
1 reviews | Active since Dec 2010
26 Mar 2016, 10:34
Telkom billing me months after cancelled contract
I have moved from South Africa and contacted Telkom to cancel my internet contract as I no longer have residency in South Africa.<br> <br> I completed all their required forms and furnished supporting documents. I have had the contract for over two years, so I could cancel with just short notice.<br> <br> It has been months, and I am still receiving Telkom Bills.
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Replies (1)Telkom's replyOfficial
26 Mar 2016, 11:18Hello starcoly,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM217075.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM217075.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Telkom's reply26 Mar 2016, 11:18
Official
Hello starcoly,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM217075.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM217075.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
