Telkom billing me incorrectly-CANCEL ALL SERVICES

I cancelled the anytime call plan and downgraded the ADSL to capped but I am still being charged for the call plan and Uncapped ADSL.<br> <br> I also sent a cancellation with the cancellation form attached as requested to cancel all services on the 23rd of February 2016 and received an email to say I would be contacted in 24-48 hours but nothing has happened.<br> <br> I expect the service to terminate on the 22nd of March and any further billing will be blocked by my bank as **********.<br> <br> Refund the overcharged billing and CANCEL ALL SERVICES before legal action is taken for ********** transactions. I have called in so many times and the refunds and cancellations keeps you on hold for longer than 30 minutes. Yet if you call to increase services they answer immediately!<br> <br>