1 reviews | Active since May 2016

09 Feb 2017, 18:02

Telkom billing me After cancellation

<p>Telkom and its incompetnece.</p> <p> </p> <p>I sent in all the cancellation info and waited the 30 days notice. I even got a call confirming cancellation but somehow they still bill me.</p> <p> </p> <p>Please sort this out. I cant even call and find out why you are billing me because of your operating hours</p>

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Replies (1)
Telkom
Telkom's reply10 Feb 2017, 15:24
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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