PvdW
Pierre van der Westhuizen
1 reviews | Active since Nov 2010
19 Jul 2017, 16:07
Telkom Billing issues
<p>I recently received my Telkom statement and saw that I needed to make an immediate payment. After phoning the call centre, updating my details and then checking the payment amount, I then made the payment but they still suspended my LTE line. What's more, I have to wait "7-14 working days for the line to be switched on"!! This is ridiculous Telkom! Why do you take so long?! I am going to check for other data service providers in my area!</p>
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
21 Jul 2017, 10:12Hi Pierre,
Thank you for bringing this to our attention.
kindly be advised that the account is up to date and the data number has been activated.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply21 Jul 2017, 10:12
Official
Hi Pierre,
Thank you for bringing this to our attention.
kindly be advised that the account is up to date and the data number has been activated.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
PvdW
Pierre van der Westhuizen's updateReviewer Update
24 Jul 2017, 15:06Thanks for sorting this out!
PvdW
Pierre van der Westhuizen's update24 Jul 2017, 15:06
Reviewer Update
Thanks for sorting this out!