Telkom Billing issue with no respose

To whom it may concern<br> <br> I move from one premises to another and requested via their mobile app for a free relocation.<br> <br> In June Telkom tried to bill me for and ADSL line that I did not use as I was still waiting for the relocation. After I disputed that, the agent said that they will remove it from my account.<br> <br> Then in July Telkom billed me for a service fee of R394.15 which I also disputed as it was not for my account. My normal payment should be R190. After I have paid my R190 due on my normal account my service still got suspended since the service fee was never removed from my account. I then paid the R330.22 (Although not for my account!) to have my account reconnected.<br> <br> And now on this months(Aug) bill Telkom is charging me an additional R192.69 for a reconnection fee.<br> <br> So this is what needs to be done. The Service Fee of R543.86 needs to be credited to my account and the current reconnection fee of R192.69 needs to be removed from my account.<br> <br> Here is what I have done so far to resolve the issue. I have phoned you previously to dispute amounts which you said would be removed but never done. I tried your online chat which after 5 hours there was no response and called again