Telkom Billing Issue

If I could give Telkom a zero rating, I would.

So I got a new contract on 24/12/2019, and changed my prepaid number to post paid.

They told me that I would pay the end of January, a pro rated amount, which would include my usage for January - no issues.

All has been dandy until I got a very vague SMS last month, saying there was a billing error, and they have not been billing me for the device.

I got the shock of my life when I got an invoice of R2175.08 on 06/03.

Mind you, on this contract I have two devices, a wifi router - I pay R249 for it, and for a Huawei P30 lite, that I should pay R399 for it.

Now, they are charging me an additional R1321.36 over and above my usage for February, for their mistake. By my calculations, I should only be changed an additional R798 , which is what they "missed" for the two months.

I am not going to pay that additional R523.36 because that is just a *******. The other thing I do not get is why must I pay the shortfall , which they caused, at one go? I don't have this sort of money sitting around, waiting for Telkom.

I am really going to cancel the contract and go to Vodacom. I am done with Telkom and their schemes.