Telkom Billing is Useless
<p>This is the 2nd if not the 3rd occasion where you debit me before I get paid, this results in an unpaid debit order fee of R115 and then you still have a cheek to send me the below message;</p> <p> </p> <p>Telkom Reminder: Our records indicate tel no ********** 299 is in arrears with R491.28. Please pay immediately to avoid suspension. If your service is suspended, it will be restored when we receive the payment on our billing system. If you already paid please ignore this message.</p> <p> </p> <p>MY ACCOUNT IS IN ARREARS BECAUSE OF YOUR INCOMPETENCE!!!!!! </p> <p> </p> <p>You cannot expect me to pay R115 unpaid fees and then still demand your installment!! Write off the arrears and fix my debit date to the 20th!!!!</p>
HI jason-k-wing
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
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Regards
keagan
Telkom Social Media Team
Best regards,
HI jason-k-wing
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
