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Aamir M

1 reviews | Active since Dec 2017

11 Sept 2018, 20:36

Telkom billing is robbing me.

Telkom is charging me for services i dont even have. I cancelled my adsl and got fibre as i moved houses. I cancelled my old services yet i am being charged for adsl on three ocassions on my invoice as well as for my cancelled telephone. i had the same issue last month which i logged a dispute yet no one got back to me. My bill is tripple the amount that is should be. I cant even get hold of anyone on the call centre and the twitter account doesnt respond as well. The service is PATHETIC.

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Replies (5)
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Aamir M's update11 Sept 2018, 20:42
Reviewer Update
i have cancelled those services i dont use. i am still being charged. I tried cancelling again and it says request already logged.
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Aamir M's update11 Sept 2018, 20:48
Reviewer Update
i have logged a despute again this month. The case numbers are ********** 6 ********** 0 ********** 9 ********** 9 The despute i logged last month are as follows: ********** 7 ********** 5
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Aamir M's update11 Sept 2018, 20:49
Reviewer Update
This is dishonesty at its best. Robbing customers of their hard earned money. and dont have the audacity to even answer calls.
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Aamir M's update11 Sept 2018, 20:52
Reviewer Update
i have logged a despute again this month. The case numbers are ********** 6, ********** 0, ********** 9 , ********** 9 The depute i logged last month are as follows: ********** 7 and ********** 5
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Aamir M's update14 Sept 2018, 11:17
Reviewer Update
Good day, I was also charged for the LIT box which I was told would be given for free once I get fibre. Kindly look in to that too.