BK
Boniface K
1 reviews | Active since Oct 2014
19 Jun 2018, 19:08
Telkom billing is a headache from hell
Telkom service is so frustrating as they don't provide feedback and they also don't honour correcting their mistakes. I have a case whereby I was billed incorrectly and after saw that they billed me incorrectly, they don't deduct the difference on my next statement, instead they increased my charge statement. I'm suppose to pay 449 however now after logging a case with them showing that I'm being over charged, they now bill me 455 without even refunding me the overcharge of the previous month (case number: ********** 2).
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Boniface K's updateReviewer Update
09 Jul 2018, 10:38Good day,
I haven't gotten any feedback from the mobile team, seems I must suffer in contacting the team myself and incur unnecessary expenses and stress in the process. I really can't wait for this contract to end as I'm not getting any joy dealing with Telkom.
BK
Boniface K's update09 Jul 2018, 10:38
Reviewer Update
Good day,
I haven't gotten any feedback from the mobile team, seems I must suffer in contacting the team myself and incur unnecessary expenses and stress in the process. I really can't wait for this contract to end as I'm not getting any joy dealing with Telkom.