1 reviews | Active since Dec 2015
TELKOM BILLING (***********)
I have absolutely had it with Telkom's inefficient billing system.
I have been paying my Telkom Mobile account for the last 2+something years via EFT as the account I initially had my debit order on was closed. After numerous and I cannot stress numerous enough of going into stores to deal with *********** staff and calling the call centre to deal with more *********** staff my problem has still not been rectified.
Every so often and this is not even a monthly occurence, I get billed for a rejected debit order R202.50 then I call in talk to some person and the problem is supposedly rectified. 2 months later ....... low and behold......another rejected debit order and another R202.50 is loaded on to my account.
HOW DO YOU KEEP SUBMITTING A DEBIT ORDER TO A BANK WHERE THE ACCOUNT IS CLOSED ???????????????????????
HOW DO YOU KEEP ON DOING THIS EVERY 3RD MONTH AND EVERY OTHER MONTH THERE IS NO PROBLEM
I WANT ALL THESE BOGUS CHARGES FOR INCOMPETENCE REVERESED AND FOR SOMEONE TO CONTACT ME IMMEDIATELY.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
