ST
Sincedile T

1 reviews | Active since Nov 2022

07 Aug 2024, 09:55

TELKOM BILLING INCOMPETENCE DISGUSTING

Worst service provider to dela with when you have lost a phonr and seek cancelation to paynoff the outstanding amount... Their billing department has a bunch of *********** fools. I lost my phone ne in September last year, called billing for a settlement amount which was 6000. I paid off and the contract but thry debited for the new contract and old from that amount. When i aclled in to query i was told the contract wasnt cancelled i still owe 2000 more. It will be debited end of August now i cant acess my data because ive apparently reached my spend limit when its meant to settle the previous contract whuch was not cancelled because of their illeteracy and incompetence. No apology was given by the call ce tre agent she said its either you pay or you won't use your data wgen the debit went off successfully. I m very annoyed and ****ed off Telkom has become a ***** company which solicits money and doesnt want anyone endimg a contract whether you finished paying or not they want you to milk as much money as they can.. They dont even care about customers. We are with them because of security reasons but their service is appalling, its pathetic to sat the least. Ive never been disgusted by lack of incompetence from a service provider as big as Telkom. Cry beloved telkom you have become a government with no accountability for your stupid actuons idiots. They deserve a zero rating i wouldn't recommend it to anyone its a jail sentence to take up a contract with them.

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