TELKOM BILLING - INACCURATE, INCONVINIENT, THE WORST!

Telkom account billing is the pits! My account has been blocked, yet I paid the amounts queried, on time! I brought my account up to date, based on the direction from Telkom, who confirmed the amount that needed to be paid in order to remain up to date. When enquired, I was told even though my debit went out on my agreed date, the payment takes two days to reflect. Two days later, I am told is takes 8 days! Who's problem is that??????? And why is there such differing information??????? All the while I have no cellphone service!