Telkom billing in my account

Good day, I have been complaining to telkom I don't know how many times I write to hellopeter or calling telkom. The billing department of telkom it's bull **** and very much pathetic company as a whole don't live up to their value they must change their slogan. Period I have never came across to a company like that for service provider. Telkom debiting my account like madness and I have thousands complains. For them I called I log queries with reference numbers but still nothingGood day Mrs Molefi, ICASA Ref: F****4414/24 Your ICASA complaint is still being attended. Further feedback will be advised once the case for the subscription has been resolved. We apologize for the inconvenience caused. Kind regards Telkom Escalation. just to see guys how pathetic they are. The promise to came back to you than nothing to see how pathetic they are South African don't make contract with Telkom as service provider I did everything but still nothing their review for service it's Zero. I have emails and like this but still nothing is been respond.