telkom billing horrible

Its been 4 months since requesting a cancellation on a product that was useless. Cancellation done during the 7 day grace period & I was assured it will be removed from my bill & everything will go back to normal.

My account has been suspended, I run business & my bill is still so high it doesnt make sense, Each time I call the call centre I am given a different answer & they are unable to sort this damn issue out.

I call , I email , and nothing!!!!

They are telling me to pay an amount that does NOT make sense & I refuse to pay as it is completely incorrect.

Please get back to me & have this resolved. This is unacceptable !!!!

Never ever is telkoms customer service a pleasure or helpful.