Telkom billing frustrations

Unfortunately the only way to get help from Telkom! I cancelled my ADSL line, in time, and I have proof, yet I got charged a notification fee. It's now been a month trying to get MY money reimbursed, and still no luck. So, take my money, and you TRY and get it back! Every time the case is "escalated" to yet another "manager", and still nothing. Please people that look at HelloPeter complaints, I just need this to be resolved. Case no. ********** 0