PB
PAUL B

1 reviews | Active since Mar 2015

28 Sept 2015, 15:42

telkom billing for services not rendered

once again I sit with telkom issues and once again I must state that Telkom is the most pathetic and useless service provider on this planet.<br> I recently moved to my new property and app**** to have my line moved which took almost two months for them to get rite.<br> I waited that long to only find out that there was an outstanding amount which I paid they then came out two weeks later and told me that there was a technical issues and left I then followed up to which another two weeks passed to only be informed that the lines were ****** and that there was nothing going to be done about it!!!!i now have a ****** bill that they want me to pay for something which I have no joy of using and that is total bul****.<br> i want them to phone me as I am sick and tired of holding for 40 minutes at a time to have no help at all I want my bill sorted out asap and I want a solution to my line problem I have asked and app**** online for someone to call me with no luck <br>

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Replies (1)
Telkom
Telkom's reply28 Sept 2015, 15:48
Official
Hello paulbotha17,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Billing Team for further assistance.
Your reference number is SM149887.

We apologize for any inconvenience caused.

Regards,
Busi
Telkom Social Media Team
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