1 reviews | Active since Aug 2009
Telkom billing for no service rendered.
<p>So I cancel my Telkom account, only to keep on receiving bills that I need to pay, after I requested the service to be cancelled and Telkom just ignore it. Spoke to Bathandwa Ntanjana in tha call centre, and he just said they will keep on billing me. So it seems one cannot cancel Telkom services!?</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Good day,
I am pleased to say that the November charges has been reversed, however October has not.
Telkom now leaves me no choice, after 3 months to take the matter to the Consumer Complaints Commission ********** for further assistance, as Telkom just refuses to fix their problems.
I will be sending the official documents on 8 December 2016 @ 17:00 if Telkom does not respond via telephone to have this rectified.
Thanks.
Good day,
I am pleased to say that the November charges has been reversed, however October has not.
Telkom now leaves me no choice, after 3 months to take the matter to the Consumer Complaints Commission ********** for further assistance, as Telkom just refuses to fix their problems.
I will be sending the official documents on 8 December 2016 @ 17:00 if Telkom does not respond via telephone to have this rectified.
Thanks.