MD
Mohammad D

1 reviews | Active since Feb 2010

04 Sept 2018, 12:21

Telkom billing for calls which should be free.

Telkom is billing for calls to Telkom mobile numbers, even though I am on home unlimited. Logged a dispute in July and this has still not been resolved. Does anyone know how I can take them to the ombudsman?

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Replies (1)
MD
Mohammad D's update09 Oct 2018, 13:45
Reviewer Update
Telkom didn't bother to contact me back. Not until I contacted ICASA. I suggest any billing queries with Telkom be taken to ICASA as Telkom will not assist any other way.