Telkom Billing department. Worst Customer Service In Africa

Hi I have ordered Telkom 20mbps fibre on the 22nd of May 2018 To date this has not been installed, then they have billed me for this service that Has not been installed, I have submitted numerous queries to the the billing department dating back to the 20th July 2018

Incident 1 Ref No: ********** 9 Date: 20 July 2018 Incident 2 Ref No: ********** 9 Date: 30 July 2018 Incident 3 Ref No: ********** 2 Date: 10 August 2018 Incident 4 – No Ref No Had a chat with Zinhle and sent an email to her as well **********

I also spoke to the following people: Thuba Kunene Ref: ********** Date: 11/8/2018

Thamsanqa Gwala Ref No: ********** 2 Date: 31/8/2018 I also tried to get hold of a supervisor only to be told that the supervisor is out on lunch or not available I need this issue resolved ASAP as this is going on for over 3 months And I find this to be extremely bad customer service I have also sent numerous email to Escalations Center and have not received a single response This is PATHETIC service from Telkom

Regards, Naeem A****aker