Telkom billing department is appalling

Oh no!!! Telkom is the Ghetto I do not recommend. I am still waiting for them to address my queries with regards to my bill, since January 2021! Imagine!

All the consultants that I spoke to, can’t seem to understand how my bill got to its current state because the numbers DO NOT ADD UP.

I have been with Telkom for years now, and for me to be getting this kind of treatment is appalling. Telkom’s services are appalling. Even after escalating my problem, that department still hasn’t gotten back to me.

And one thing I do not want is for my name to be damaged because of a error made on their end. It’s impossible to use 228Gb of data in ONE DAY. Especially when you’re running a household and not a business. This is ridiculous