Telkom billing department
Telkom is the worst service provider ever. I have never ever experience such bad and poor service in my life. They are a bunch of *********** people and has no idea what the meaning of CUSTOMER SERVICE stands for. The fact that I have now paid them over R2000 for a 10mb data line which i never received is **********.
I have logged numerous of dispute this couple of months, quering the same enquiry and still, no feedback has been provider.
I am in the customer service industry and the fact that Telkom is still in business, amazes me!!
80% of the people i know have exactly the same issue that I have and guess what, issue still not resolve.
I have send correspondence to ********** the complaint department and the head office, I am still waiting for feedback.
Zaya ********** 911
