1 reviews | Active since May 2020
Telkom Billing Battle
My experience with Telkom has been horrible! Sure, their contracts and data are predominantly cheaper than most other providers. But future customers, I highly recommend you seek a different provider unless you want to be in a 24 month billing battle with Telkom. From the start of my contract, they have not billed me correctly: They either don't bill me on the date that I signed for, or they don't bill me at all and I end up paying a penalty fee the month that they do debit me again (which of course is a back pay as well). They don't offer banking details on their statements, only an EFT reference number?! OR you are welcome to make the mission to go to a checkers and do an EasyPay payment.
If you phone them, there is no support currently due to lockdown, and generally you are on hold for ages before someone helps you and ends up transferring you to a different department in any case. Needless to say, they can't help in stores either!
I am NEVER signing a Telkom contract again.
