Telkom Billing

Dear Telkom

Please note that I am STILL UNABLE to proceed with the cancellation of my line (WHICH SHOULD ALREADY HAVE BEEN CANCELLED) on my Telkom profile online as it states that the request has already been logged and the website takes me no further. So I am absolutely stuck with already having processed by request on 1 August 2018.

Please be advised that I have put a stop on my Telkom debit order but I see that you just change the reference number and bill me. I have called, emailed and been to various branches and still no joy. I have even driven to your head office and was stopped at your gate and given a number to call, which doesnt work. Please note that, until that time, I will not be paying for a service that I have a) already cancelled and b) that isn't even working at present. Please note that,I would like someone from the accounts department at Telkom to contact me regarding this. Plus I have lost a lot of money due to this, but I know that I wont get that back.

Kindly get back to me as this has been going on since 2018, which is most unprofessional.

Regards