TELKOM BILLING AND ***** ACCOUNT

Where is the below zero rating button (:0) I opened a ***** case (***8) with Telkom after discovering that I am falsely blacklisted for a debt of over R68000 from 2024/ 2025 when I don't have any existing account with the company. Even after numerous calls, escalations to managers - Telkom does not have any sense of urgency or seem to comprehend the dire effects of being blacklisted; especially when it is *****ulent and not my fault but rather an exposure of their questionable credit, billing and ***** detection processes.

The amount on its own should have been a red flag/ trigger warranting an investigation. Instead of a swift investigation, they keep making me jump through further inconveniences of affidavits and personal information that no one seems able to explain why docs like proof of address, usually required for FICA when opening accounts, is required to close a *****ulent account and remediate my ID from blacklisting. After reading other reviews, It really should be ******* for businesses like Telkom to blacklist people without due diligence. The consequences and lingering effects of a bad credit record impacts every area of ones life, especially in the context of our struggling economy.

To date, this issue is still not resolved and I am blacklisted by Telkom

TELKOM - DO BETTER!

Nhlanhla ***