CP
Chantone P

1 reviews | Active since Apr 2021

30 Apr 2021, 07:26

TELKOM BILLING AFTER CANCELLATION

My story is as follow: January I go into store to cancel my contract, a lady from the Tygervalley branch assist me and she did it with quite a bad attitude. Eventually she took me through the process and I receive my reference number via email and message. I'm told my last debit order will be in February, after a long fight with Telkom and about 1000's of emails and calls it comes down to the point they never cancelled my contract. Eventually I got so fed up and logged a call. I received a new reference number and I went into store again to be assisted, they were able to do an immediate cancellation as the problem was from their side, but ever since my debit order has been going down every single month but my contract has been cancelled or stopped so why the hell are they still taking money when they told me that my debit order will be stopped as soon as my contract is cancelled.

They are ****** *****ing money from people and on top of that they are lying to clients as well.

This is one of the worst companies out there.

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