Telkom billing account department ****

Telkom ****med me and now they said I'm owing them.I don't want to hear the word Telkom that company was debiting the money from my account for a year and i didn't have a contract with them... They started with R200, then R699... R1700 and when i try to reverse that debit order's they kept on changing their references even when i stop and reverse. I end up closing my bank account because i was being abused emotionally, financially by telkom. By closing my bank account also cost me alot because some of my policies even after updating banking details with them they kept on going to the old account and end up canceling because after realizing that they were not taking the money i did call and told me that to keep my policies up to date i must pay double the money that i didn't have then. Telkom mess my credit profile and score because they listed me saying I'm owing them R4000.They hand me over to their lawyers that I'm owing and i must make arrangements... How can i pay for the service that i didn't receive. It is so painful... I did call telkom Pretoria and they said to me i don't have existing contact with them but i told them the whole story.. Last year 2019 i managed to get hold of telkom billion account department and i was talking to this guy by the name of Makhosonke Radebe billing account and he promised to sort everything out for me which he never did... He never came back to me. Then last yeae years 2020 December i called again i was busy with the lady by the name of Priscilla Ntuli billing account and i did explain everything to her and she was nice and helped me and did check that i was being debited and she saw everything and promised me to sort it out with 72 hours and they will call me and clear my name at credit bureau... Even today they never came back to me. My credit profile is bad because of that. I'm tired and emotionally drained because of Telkom