Telkom Billing?

<p>I have always been very pro Telkom over the past 4 years i have been with them. People would complain and i would always say i havent had any of those issues.</p> <p> </p> <p>Well mine started now, I paid my account on the 25th March 2017 and money reflected on their system on the 27th March 2017. They still tried to deduct on the 1st April 2017 which did not go through because the account was paid. Gave them a call to make sure they have the deposit and this was confirmed by the consultant. The days following the call to the call centre i kept receiving sms's saying my account is in arrears. I ignored it at first but called in again just to make sure all is in order. Which i was assured again it was. My line was cut on the 24th of April 2017 due to none payment after which i called and was told that my account was paid and i am in a credit , but was handed over to debt collectors on the 12th of April 2017. I have been calling Telkom as i need my service and i am paying for something i am not using. But no luck whatsoever. Their service sucks. and i am very unhappy, no-one can help and no-one can give you a straight answer. Service is still off though.</p> <p> </p> <p>If this is how they treat paying customers , dont want to know how they treat customers that dont pay. Would not recommend them as a internet service provider at all.</p> <p> </p> <p>Thanks Ferlin.</p>