telkom billing

<p>Telkom tried to debit my account on the 30/11/2016 where as the debit was returned although there were funds in my account, i immidiatly contacted the call centre to ask what was the problem and i was told my account was up to date. on Thursday 08/12/2016 i recieved an sms advising that my account is in arrears i paid the money in before 7am on friday 09/12/2016 and since have been recieving sms's that my account is overdue. my account was debited as well on sunday 11/12/2016 even though i made a manual payment after i requested the account to be redebited and they told me that that wont be possible. to date both my payments have still not reflected on your system and i cannot get my refund this needs to be sorted out today, contact number ********** </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>