Telkom Billing

<p>HelloPeter</p> <p>TelkomMobile went to my bank account without my permision and billed me R3730.28 on the 30th of September 2016. When I do enquiries as why they had to bill me that much, they say it was an error on thier side and/or misuderstanding that they encountered, but because I did not have sufficient funds in my bank account, the amount (R3730.28) could not go through. The billing and some other transactions bounce back and as a result i got bank charges that amounted to R230 (R115 each).</p> <p> </p> <p>I first logged a compliant with thier manager Luthando Ngcobo on the 14th of October 2016 and futher logged another one online and yet to date i still have not recieved any response or whatsoever.</p> <p> </p> <p>I would like to resolve and charge Telkom with this regard. Please help me. For any other information required please feel free to contact me. I have emil where they admit that this was an error, i have an extract for my bank statement.</p> <p> </p> <p> </p>