1 reviews | Active since Sept 2016
Telkom Billing
Account: I am trying to cancel 2 items on my Telkom account as i only need the line for my ADSL connection. Spoken to multiple people who keep on referring you to someone else. The last person i spoke to was Hindele on 08/05/2018 and a reference number was given ********** 767A. This is the same reference number they originally gave me. How in heavens name can i speak to someone sensible to get the stuff cancelled. The person assured me that it would be cancelled by the end of April already but nothing happens and the bill has the same entries every month. I am now only going to pay the Line rental portion ONLY Had Enough of Telkom now !!
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
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We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,