AS
Amanda S
1 reviews | Active since Aug 2016
17 Mar 2018, 10:38
Telkom Billing
My Telkom ADSl Line was suspended due to my husband losing his job and we could not pay. Now when we want to pay the account has doubled in value. As they still bill you for a service which there is none. I would like to pay what was owed at the time of suspension. I cannot pay for a service that was not rendered after that date. I was unaware that i had to cancel my service for the account to not pile up. Please can someone at telkom help with this as i want to get reconnected but i cannot afford the R3500 at this moment.
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Replies (3)0
Replies (3)
Telkom's replyOfficial
10 Apr 2018, 07:28Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply10 Apr 2018, 07:28
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
AS
Amanda S's updateReviewer Update
10 Apr 2018, 18:16Tel no. ***
Id. ***
Phone me on *** or ***.
I want to re activate the line urgently
AS
Amanda S's update10 Apr 2018, 18:16
Reviewer Update
Tel no. ***
Id. ***
Phone me on *** or ***.
I want to re activate the line urgently
AS
Amanda S's updateReviewer Update
04 May 2018, 22:01I still have not recieved any further response? Please assist. I need to reactivate this line
AS
Amanda S's update04 May 2018, 22:01
Reviewer Update
I still have not recieved any further response? Please assist. I need to reactivate this line