TELKOM BILLING!

<p>Good Day Telkom,</p> <p> </p> <p>January 2016 a telkom technician came to my home to install my ADSL line. The job wasnt complete? There were exposed wires all over my lounge and house. The technician said he would be back but never came back. SO out of my own pocket I got an electirican in to fix the exposed wires. (I have before and after pictures) I was told that my premium for my ADSL line would go off my account on the 3rd of every month. Telkom never ONCE deducted my account? I will pay the outstanding amount to telkom as I am a fair person and understand that the service was provided to me. I asked for my preferred method of communication to be EMAIL! Not post? As our postal system is not reliable. I got 2 bills out of 5 months! One being a letter of demand stating that if I dont pay I'll be handed over. If my house burnt down after the telkom technician was there then what would telkom take responsibilty like I'm taking responsibilty to pay my account? I know there are millions of complaints daily from customers about telkom but hopefully mine gets seen. </p> <p> </p> <p>So I phoned billing at telkom 10210 and spoke to Avola who advised me that I will need to settle 40% of R2202.83 which is R882.00 at my nearest post office, pick n pay, or checkers. For the whole month of June I havent had interent so why on earth must I pay a premium for June? I will pay whats fair but nothing more! </p> <p> </p> <p>Telkom please DEBIT my account of my monthly premium as promised initially then I wouldnt be in this position in the first place. </p> <p> </p> <p> </p> <p> </p>