TELKOM BILLING

TELKOM IS TRASH!!!!!!!!!!! I took out a home wifi router from TELKOM through Mondo the initial contract stipulated that MY DATA IS CAPPED 30 GB for the whole month for R249 p/m. The call was with Jerusha Nair from Mondo who advised that my data is capped and had to call Telkom to change. Okay I have been making payments for R266 from August 2019 with no issues. In December 2019 my account was debited R766.16???? I asked Telkom what was the extra R500 for no one could answer to that so I reversed the debit order. On the 6th of December I receive an invoice of R749 to pay immediately shortly after that on the 13th December I received another invoice for R1515. so in 6 days my bill was doubled !!! NOW MY ACCOUNT is in arrears and I now OWE TELKOM R2466 because of an additional data I have been receiving ??which I never agreed to in the first place! my data gets depleted yet Masego from Telkom advised that my DATA IS UNCAPPED ????? I have been running around in circles like a mad person trying to get answers about my account yet I am customer to telkom but no one is willing to give me and answer or a resolution to this and they should actually reverse the extra amounts and advise me whats Due to me !!!!!