TELKOM BILLING 0 OUT OF 10

i have been handed over to MCS DEBT COLLECTORS. My account is paid via debit order so there is no way in hell that my account would ever go into arrears, also because the debit order goes off as soon as my salary is in. The money that MCS DEBT COLLECTORS are referring to is money that TELKOM in facted owed me and paid back to me. So how the helllll did we end up HERE??? where i'm constantly being harassed by debt collectors for debt that does not exist. No one from Telkom ever called me about this. No where on any of my statements was there any indication of this. how do i get this sorted??? because telkom being a communications company is very difficult to communicate with. I tried to chat online. Didn't work. Got a time out error after taking 1000 years to connect. There are no email addresses where i can email all these emails i've received from these people. The store staff have never heard of MCS. I don't have a Telkom phone number, my account is for WIFI so calling them from my cellphone is damn near impossible.

Honestly TELKOM get yourself together please.

i am so damn frustrated about all this honestly.

i am going to cancel my account. I cannot STAND THIS BAD CUSTOMER SERVICE ANY MORE.