1 reviews | Active since Oct 2011
Telkom billed me wrong and cut me off
After struggling for about 3 months to get my contract with telkom i finally got it, only to get a bill last month of R7100. Then i was advised by telkom to reverse the amount because its a fault on their side and then just pay the amount of R888 that should have gone off. Than telkom cut me off for not paying and some how debited me with another R2000 the 15th of the month. I had to go stand in the never ending line once again to hear the someone somewhere is not doing his job and there is nothing i can do about it. I'm now opening a case with the ombudsman trying to get out of this hell hole that started last year August.<br> DO NOT GET A CONTRACT WITH TELKOM, NON EXISTING SIGNAL, NO SERVICE AND RANDOM BILLS ADDING UP TO R9000 AND IF YOU DON'T PAY IT THEY JUST CUT YOU OFF AND THERE IS NOTHING YOU CAN DO ABOUT IT. Hello Peter ref SM157093, SM 154172. Telkom case number ***2, ***6.<br> I'm waiting for the next automated reply from telkom. doesn't help to add my phone number because its been cut off by the worst Mobile network i have ever seen.
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is SM214429
Regards
Hilary
Telkom Social Media Team
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is SM214429
Regards
Hilary
Telkom Social Media Team
