Telkom billed and ****med by the agent.

Yesterday a call centre agent from Telkom called me and **** to me about a free package and today I see that I am billed for it. Your guys a trained to be ********. Please remove this because I have been conned into taking it. I tried calling the call centre and I could not get through. I won’t except anything from you guys. I am tired of going through situations like this.