Telkom bill me R4000 for ADSL line not working

Dear Keaton,<br> <br> We spoke last week re my complaints about my ADSL. First I must praise Micheal Koopman. He was the first person in 3 months that delivered a GREAT, FANTASTIC , HONEST service. It seems my ADSL line works now for the first time in 3 months of complaining. Secondly, I feel Telkom did false advertising to me by telling me I can have a 10mbps line at my house, while I live to far from the exchange to make a 10mbps line making the line to unstable. And then lastly I get my bill this month: R4000!!!! FOR WHAT??? What is this amount R 1,753.51 for? I refuse to pay a cent more until Telkom gave me proper discount for the inconvenience suffered the last 3 months. I also demand a reduction in my monthly bill as I now no longer have a 10 Mbps line. And what about the discount I am suppose to get for failure from Telkom to deliver the goods within 7 days? I only got it after 3 weeks!!<br> Do you really want me to go make a civil case against Telkom?? Do you like to irritate and frustrate your clients? Does Telkom get a kick from that. Well you choose the wrong person to do that with.