WO
Wikus O
1 reviews | Active since Nov 2013
17 Jul 2018, 14:45
Telkom Bill incorrect / No assistance
Telkom R605.00 p/m 4meg ADSL deal was ordered the 25 of May 2018 and installed the 31st of May 2018. I got a 'pro rata' bill on the 10th of June saying I have to pay 200 odd rand. Cool. I get a bill this month on the tenth sayin I got to pay R1171.12.
I am battling to get hold of anyone at Telkon to try and explain this. Remember, I signed on for R605.00 per month everything included.
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Replies (3)WO
Wikus O's updateReviewer Update
30 Jul 2018, 10:49Good day Igsaan,
My reference number AI ********** has from the date of your reply, the 22 July 2018 not yet been attended to. I posted my original complaint on the 17th.
Please attend to my complaint.
WO
Wikus O's update30 Jul 2018, 10:49
Reviewer Update
Good day Igsaan,
My reference number AI ********** has from the date of your reply, the 22 July 2018 not yet been attended to. I posted my original complaint on the 17th.
Please attend to my complaint.
WO
Wikus O's updateReviewer Update
01 Aug 2018, 04:34And so it happened. I have had no assistance from Telkom at all and they ended up deducting R1171.12 from my account instead of R605.00 as advertised. Still, except for a auto reply on Hello Peter I have had ZERO assistance from Telkom regarding this matter.
WO
Wikus O's update01 Aug 2018, 04:34
Reviewer Update
And so it happened. I have had no assistance from Telkom at all and they ended up deducting R1171.12 from my account instead of R605.00 as advertised. Still, except for a auto reply on Hello Peter I have had ZERO assistance from Telkom regarding this matter.
WO
Wikus O's updateReviewer Update
01 Aug 2018, 04:34And so it happened. I have had no assistance from Telkom at all and they ended up deducting R1171.12 from my account instead of R605.00 as advertised. Still, except for a auto reply on Hello Peter I have had ZERO assistance from Telkom regarding this matter.
WO
Wikus O's update01 Aug 2018, 04:34
Reviewer Update
And so it happened. I have had no assistance from Telkom at all and they ended up deducting R1171.12 from my account instead of R605.00 as advertised. Still, except for a auto reply on Hello Peter I have had ZERO assistance from Telkom regarding this matter.