Telkom bill but no contract signed

I completed an application for a Telkom LTE contract, including router, SIM card and Apple MacBook Air in October 2015 at the Telkom Tygervalley branch. Telkom did not have stock and would let me know once they had and I could come and collect and sign the contract.<br> <br> It is now the end of January 2016 and I have not received any of the services or products and I have not signed ANY contract! To my amazement I received a Telkom bill for the period 4 December 2015 to end of January 2016 and this will be deducted via debit order on the 1st of February 2016.<br> <br> I have called into the call centre and have been into the Tygervalley branch on 3 occasions to sort out this issue, the SIM card was activated on 4 December, but Telkom cannot provide me with a signed contract or any proof that the service and/or products was received by myself.<br> <br> I have had to fill in forms etc, but still they have not resolved the issue and my bill is running up. The call centre could confirm that the SIM was activated on 4 December 2015, but no data has been used???<br> <br> I have found the Tygervalley unhelpful and nobody has the urgency to sort this out!