TELKOM - BiIling department - Chanell Delo (C) Case No. ***1

Finally managed to pay off the account with Telkom ,what is not clear is whether Telkom decided to cancel it because when I called them they said my case has been referred to their billing section, Today I did receive a message to say if I want the account to be reinstated I must start a fresh a new contract but it will be a prepaid one. I am in no position to expose myself to the staff that is *********** or is it their entire system ? From this experience I do not wish anybody to be ********** by TELKOM. When I opened a contract with them I was forced to pay the amount of R700 .00 BUT NO ONE OR ANYWHERE TELKOM MENTIONING A PAY BACK. Very disappointed about with the whole customer service since and I want a letter stating that I do not have any business to do with them and my MONEY PAYED BACK!