TELKOM BIG DEAL

I TOOK OUT A TELKOM OCTOBER BIG DEAL IN OCT DUE TO TO MY APPLICATION AND NEEDS IN OCTOBER BUT MY DATA PACKAGE NEVER ARRIVED MAKING ME PURCHASE ADDITIONAL EXPENSIVE DATA MY PACKAGE ONLY ARRIVED ON 23 NOVEMBER LIKE A MONTH LATER I CALLED CUSTOMER CARE TO NEGOTIATE COMPENSATION BUT TO NO AVAIL! I HOPE TELKOM WOULD JUST DO THE RESPONSIBLE THING!