1 reviews | Active since May 2016
Telkom big Con- Telcon!
<p> I get a call from TELKOM not once but 14 times with someone offering me Mobile TALK with 50 GB what? They say it will save me money and it has a longer range of 250m coverage. So…..on the 14th call I give in and take Telkom up on their offer….many days later this Huawei LTE modem arrives with a courier….and I get a tech savvy youngster to set it up to be told that the sim card is not activated….MANY Calls to TELKOM later I am told it takes 72 WORKING hours before I will get connected….so for 5 days ( there was a weekend in between) I glance every now and then, expectantly at the red light on my NEW LTE Modem/router that is going save me all this money and is best thing since bubble gum……until one day the light turns from red to….wait for it….green! So now I have 50 GB of data to watch movies till my eyes go square ….but guess what? Weak signal not even 50 meters away… (But it’s meant to have 250m range) I get my Tech Savvy dude in AGAIN…he spends 2 hours and 5 dropped calls on the line with TELKOM to get help, to find out. To no avail. SO BEFORE the cut off on day 5, I call and cancel this service followed up by an e mail. So now 3 months later, I am STILL getting debited a larger and larger amount every month from Telkom. I go to the bank and return it and the bank charges me R48. I take the modem to Telkom, to give it back, they tell me they cant take it back it belongs to Mobile Talk not Telkom....round and round......What the hell!!!</p>
Hi theresare
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to attend and provide feedback as soon as possible.
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Regards
keagan
Telkom Social Media Team
Best regards,
Hi theresare
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to attend and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
