Telkom Beyond Dismal

I have been trying to cancel this line since the 3rd June and it has just rung again. I have sent the following after following the correct procedure to cancel. I have spoken directly with the cancellation department, a *** who assured me it would be cancelled. To Whom it may concern, The attached cancellation was sent on the 3rd June, on the 28th July I called in and also resent the cancellation letter. I have received another invoice for September (attached)! Kindly refund the extra debits you have taken from my account, refund my deposit, cancel the debit order and CANCEL the service as per the attached cancellation from the 3rd June. Failure to do so will result in me taking to social media to get a result, I am rather fond of Hello Peter and have noticed Telkom is VERY popular on their pages. Yes, I am VERY annoyed…..my staff has been working at home from the start of lockdown and Telkom keeps taking my money despite me cancelling in the prescribed manner!!! They have of course sent another SMS advising me they will be deducting another R800 off my account at the end of the month!!! Telkom seriously it is no wonder I want to cancel! Cancel the line, refund my money and just do your jobs!!!