Telkom best ******s of our hard earned money

what a reap off loaded 11 gigs for R389 for 30 days and it was gone 2 hours. Called the call center to find answers and was met with incompetence the call center agent couldnt answer simple questions and kept referring to his friends who knew nothing. To my surprise when i requested to speak to the supervisor who was close to the agent she refused to speak to me and the arrogant managers name is japhta jade.

Thank you telkom for ensuring that you rob us of our hard earned money and for having arrogant idiots who forget how their salaries are generated.