1 reviews | Active since Nov 2013
Telkom below the worst standard in telecom
Be warned when opening a new business and using Telkom as your service provider as they will take you on a roller coaster of inconvenience, confusion, Un aware suspensions and much more. I've have two accounts with them which is for two separate businesses. The one account was closed in dec 2014 but has always been open for some reason accumulating in funds outstanding. Hearing from different people in different departments who clearly are not communicating with each other about its status and if its been linked into one account as requested. While being assured by Marry in billing that my account was transferred and all is resolved being called by mpho mogotsi telling me otherwise that I have reached my limit and that I am in arrears for account that was supposedly resolved and closed. After paying Telkom substantial amounts of money still being contacted by Telkom members telling me about my outstanding funds and open accounts needing to increase my account limit by annelisa assuring me it can be done finally contacting mpho mogotsi saying it is not possible. I am so sick and tired of Telkom and its unhelpful team with all the inconvenience and confusion.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM178274.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM178274.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
